Legal Document

Terms & Conditions

iThinkers Olympiad — Fivesep Pvt. Ltd.
📅 Effective: 1 April 2026 🏛️ Version 4.1 ⚖️ Governed by Laws of India
⚠️ Important — Please Read Carefully
These Terms govern all use of www.iThinkersOlympiad.com and practice.iThinkersOlympiad.com. By registering, accessing, or using any feature of either platform, you unconditionally agree to be bound by these Terms. If you do not agree, you must immediately cease use of the platforms.
1

Definitions

In these Terms, the following expressions shall have the meanings assigned to them below, unless the context otherwise requires:

1.1
"Company" / "Fivesep" / "We" / "Us" — refers to Fivesep Pvt. Ltd., a company incorporated under the Companies Act, 2013, having its registered office at 12A01, Tower 3, Paras Seasons, Sector 168, Noida, Uttar Pradesh – 201301, India. GSTIN: 09AAFCF3112J1ZS.
1.2
"iThinkers Olympiad" / "Platform" — refers collectively to the examination, recognition, and practice services operated by the Company, accessible via www.iThinkersOlympiad.com and practice.iThinkersOlympiad.com.
1.3
"School" — a registered educational institution that enters into a partnership with Fivesep by completing the iThinkers Olympiad Registration Form and remitting applicable fees on behalf of its students.
1.4
"Student" / "Participant" — a pupil enrolled in a School who participates in the iThinkers Olympiad examination and/or accesses the practice portal through a SAC ID issued by the Company.
1.5
"Parent / Guardian" — the natural or legal parent or guardian of a Student, who is legally responsible for the Student's conduct on the Platforms.
1.6
"User" — means, collectively and individually, any School, Student, Parent/Guardian, or any other person who accesses, browses, or uses any feature of the Platforms, whether or not registered.
1.7
"SAC ID" (Student Access Code) — a unique alphanumeric identifier assigned to each registered Student to access results, practice materials, reports, and courses on the practice portal. A Student's SAC ID persists across academic years.
1.8
"Registration Form" — the iThinkers Olympiad Registration Form 2026 (or any version current at the time of registration) submitted by the School to the Company at order@ithinkersolympiad.com, which constitutes a binding offer to participate.
1.9
"Olympiad Fee" — the per-paper or per-bundle fee payable as set out in the Registration Form, currently ₹200 per subject paper or ₹500 for the English + Maths + Science (EMS) combo.
1.10
"Downloadable Materials" — practice worksheets, sample papers, guidelines, and other authorised documents that Schools may download from the Platform for the sole purpose of printing and distributing to registered Students.
1.11
"Content" — all text, question papers, graphics, audio-visual material, reports, certificates, branding, code, databases, and any other material published or made available on the Platforms by the Company.
1.12
"DPDP Act" — the Digital Personal Data Protection Act, 2023, as amended from time to time, and the rules and regulations made thereunder.
1.13
"Force Majeure Event" — any event beyond the Company's reasonable control including, without limitation, acts of God, epidemic, pandemic, government orders, civil unrest, war, power outages, telecommunications failure, or natural disaster.
2

Acceptance of Terms

2.1
By submitting a Registration Form, accessing the Platforms, or using any feature thereof, each User — whether acting individually or as an authorised representative of a School — unconditionally accepts these Terms in their entirety and agrees to be legally bound by them.
2.2
Where a School acts on behalf of Students and Parents, the School represents and warrants that it has the authority and has obtained all necessary consents — including parental consent for Students who are minors — to bind such individuals to these Terms and to share their data as contemplated herein.
2.3
These Terms, together with the Registration Form, the Reward System Instructions, the Exam Administration Instructions, and any other document expressly incorporated by reference, constitute the entire agreement between the Company and the User in relation to the Platforms.
2.4
If any User is accessing the Platforms on behalf of a corporate or institutional entity, that User represents that they have full authority to bind such entity to these Terms.
ℹ️ These Terms apply to both ithinkersolympiad.com (main website) and practice.ithinkersolympiad.com (practice portal) unless a section expressly states otherwise.
3

Registration & Eligibility

3.1
Participation in the iThinkers Olympiad is open to Students enrolled in Classes LKG through 10 in any recognised school in India, across all boards (CBSE, ICSE, State Boards, and others).
3.2
Registration is conducted exclusively at the School level. Individual Students or Parents may not independently register for the examination. All registrations must be submitted by an authorised representative of the School using the official Registration Form.
3.3
The School must ensure that all information provided in the Registration Form is accurate, complete, and up to date. The Company accepts no liability for errors arising from incorrect information furnished by the School.
3.4
Registration is deemed accepted and binding upon the Company issuing an iThinkers School Code to the School.
3.5
Each Student is issued a unique SAC ID upon registration. If a Student has participated in prior years, the same SAC ID is retained. If a prior SAC ID is not furnished at the time of registration, a new SAC ID will be generated, and earlier academic records will not be automatically linked. The Company bears no responsibility for loss of historical data arising from failure to provide a prior SAC ID.
3.6
Students access the practice portal solely via their SAC ID. The School is responsible for communicating SAC IDs to Students and their Parents accurately and promptly.
4

Fees, Payment & Refund Policy

4A — Olympiad Fees

4.1
Olympiad Fees are payable as set out in the Registration Form. The current applicable fees are: ₹200 per subject paper; ₹500 per student for the English + Maths + Science (EMS) combo. All fees are exclusive of applicable taxes, including GST, unless expressly stated otherwise.
4.2
Schools may optionally collect up to ₹200 from Parents towards the complimentary practice portal access (which the Company provides free of charge to the School). This collection is entirely at the School's discretion and the Company is not party to such arrangement.
4.3
An administration charge of ₹35 per paper (₹105 per EMS student) is retained by the School as compensation for coordination, logistics, and administration. The net fee remitted to the Company is the Olympiad Fee less applicable administration charges.
4.4
Volume discount: Schools registering more than 800 papers are entitled to a 10% discount on the total net payable amount.

4B — Payment Obligations

4.5
Fees must be remitted to Fivesep Pvt. Ltd. by the applicable deadline via NEFT/RTGS/UPI or demand draft. Payment details are as set out in the Registration Form.
4.6
Registration is confirmed only upon receipt of full payment. The Company reserves the right to withhold dispatch of question papers, SAC IDs, results, medals, and certificates until full payment is received.
4.7
TDS, if applicable, shall be deducted as per the Income Tax Act, 1961, and relevant certificate(s) shall be furnished to the Company promptly.

4C — Refund Policy

No Refunds Once Confirmed: All fees paid to the Company are non-refundable once the School's registration has been confirmed (i.e., once an iThinkers School Code is issued). The School is advised to verify all details carefully before submitting the Registration Form and payment.
4.9
Notwithstanding Clause 4.8, if the Company cancels or postpones an examination round solely due to reasons attributable to the Company (and not due to a Force Majeure Event), the Company may, at its sole discretion, offer either a credit towards the next examination cycle or a partial refund. Such credit or refund shall be the User's sole and exclusive remedy.
4.10
No refund or compensation shall be payable in respect of any examination cancelled, postponed, or disrupted due to a Force Majeure Event (see Clause 18).
5

Platform-Specific Terms

5A — Main Website: www.iThinkersOlympiad.com

5.1
The main website provides information about the iThinkers Olympiad, subjects offered, registration procedures, reward framework, gallery, media, and contact details.
5.2
School registration is initiated through the main website. Submission of the online registration form or email of the physical Registration Form constitutes a binding offer subject to these Terms.
5.3
The Company may update content on the main website at any time without prior notice. Information on the website is provided for general guidance and does not constitute a contractual representation unless expressly stated in writing by the Company.

5B — Practice Portal: practice.iThinkersOlympiad.com

5.4
The practice portal is a complimentary learning platform available exclusively to Students who have been registered for the iThinkers Olympiad by their School. It provides subject-wise practice questions, mock tests, instant feedback, performance analytics, and parent-facing progress reports.
5.5
Access to the practice portal is enabled through the Student's SAC ID. Each SAC ID is personal and non-transferable. Sharing of SAC IDs is strictly prohibited.
5.6
The practice portal may contain forums and chat features to facilitate peer learning. Users of such features agree to conduct themselves with respect and courtesy. The Company reserves the right to moderate, edit, or remove any communication that is offensive, inappropriate, or in violation of these Terms, without prior notice.
5.7
The practice portal may be temporarily unavailable due to scheduled maintenance, technical issues, or upgrades. The Company shall endeavour to notify Users in advance of planned downtime but does not guarantee uninterrupted access.
5.8
The Company may, from time to time, display sponsored content or third-party advertisements on the practice portal. Such advertisements are clearly distinguished from editorial content. The Company does not endorse any third-party product or service advertised on the Platforms, and is not responsible for any transaction, interaction, or dispute arising between a User and any advertiser.
6

Intellectual Property Rights

6.1
Ownership: All Content on the Platforms — including but not limited to question papers, answer keys, practice questions, academic reports, certificates, medal designs, logos, graphics, software, databases, and all other material — is the exclusive property of the Company and is protected by the Copyright Act, 1957, the Trade Marks Act, 1999, and all other applicable Indian and international intellectual property laws.
6.2
Limited Licence to Schools: The Company grants Schools a limited, non-exclusive, non-transferable, revocable licence to download, print, and distribute Downloadable Materials solely for the purpose of conducting the iThinkers Olympiad examination and facilitating Student preparation. This licence does not extend to any commercial use, adaptation, republication, or redistribution.
Strictly Prohibited: Users shall not, and shall ensure that Students and Parents do not: (a) photograph, scan, screen-record, or reproduce examination question papers or practice content in any medium; (b) share, upload, post, or transmit examination content on any social media platform, messaging application, or website; (c) use any Content for commercial purposes, coaching, or tuition without the Company's prior written consent; or (d) create derivative works based on any Content.
6.4
The Company's brand names, logos, and trade marks — including but not limited to 'iThinkers Olympiad', 'Building Thinkers, Not Just Toppers', and associated marks — are registered or proprietary marks of Fivesep Pvt. Ltd. No User is granted any right, title, or interest in or to such marks.
6.5
Any unauthorised use of Content constitutes an infringement of the Company's intellectual property rights and may attract civil and criminal liability under applicable law. The Company reserves all rights and remedies in this regard.
7

Prohibited Conduct

Users agree that they shall not, and shall not permit or facilitate any third party to:

  • access the Platforms through automated means, bots, scrapers, or crawlers;
  • upload, transmit, or distribute malware, viruses, or any malicious code;
  • attempt to circumvent, disable, or interfere with any security feature, authentication measure, or access control mechanism;
  • impersonate the Company, any School official, teacher, or other User;
  • engage in any conduct that could constitute cheating, unfair advantage, collusion, or malpractice in connection with the examination;
  • harass, threaten, defame, or abuse any User, Student, or Company personnel through the Platforms' forums or chat features;
  • use the Platforms for any unlawful purpose, including violating any applicable law, regulation, or order;
  • share, sell, or rent access credentials or SAC IDs;
  • reverse-engineer, decompile, disassemble, or attempt to extract the source code of any software underlying the Platforms;
  • remove, alter, or obscure any copyright, trade mark, or other proprietary notice on any Content.
7.1
Violation of this Clause may result in immediate suspension or permanent termination of access to the Platforms, forfeiture of any awards or recognitions, reporting to appropriate authorities, and/or legal action.
8

Examination Administration & Conduct

8.1
School's Responsibility: The School assumes full and exclusive responsibility for the fair, orderly, and secure conduct of the iThinkers Olympiad examination within its premises. The School must provide a conducive examination environment, ensure adequate invigilation, and prevent malpractice, impersonation, or any form of misconduct.
8.2
The Company shall dispatch question papers to the School's registered address starting 1 July 2026 for the Mid-Year Round and 1 November 2026 for the Year-End Round. The School must confirm receipt within three (3) days of delivery and immediately report any discrepancies or damages to the Company.
8.3
Examination Dates: The Mid-Year Round shall be held from 27 July to 1 August 2026 and the Year-End Round from 25 to 30 November 2026. These dates are indicative and may be revised by the Company with reasonable prior notice.
8.4
OMR Submission Deadlines: Completed OMR sheets must be returned to the Company by 10 August 2026 (Mid-Year Round) or 10 December 2026 (Year-End Round). Late submissions may not be accepted or may result in delayed results processing.
8.5
Students must accurately fill their SAC ID on the OMR sheet. All results, certificates, and rewards are generated based on the SAC ID. The Company accepts no liability for incorrect results arising from inaccurate SAC ID entries.
8.6
Admit Cards: The Admit Card confirms a Student's official registration. Schools and Students must verify the accuracy of details printed on the Admit Card before the exam. Certificates and results will be issued strictly as per registered details.
⚠️ Malpractice: Any Student found engaging in malpractice (copying, use of unauthorised aids, impersonation, or leakage of question paper content) may be disqualified. The School shall cooperate fully with any inquiry conducted by the Company and indemnifies the Company against all claims arising from malpractice within the School's premises or under the School's supervision.
8.8
Results Dispatch: Results, medals, and certificates will be dispatched to Schools starting 10 September 2026 (Mid-Year Round) or 13 January 2027 (Year-End Round). Schools are responsible for promptly distributing results and awards to Students.
9

Awards, Results & Recognition

9.1
The Reward System operates as set out in the Rewards System Instructions appended to the Registration Form and as published on the Platform. The Company reserves the right to modify the reward framework at any time, provided that such modifications shall not adversely affect Students who have already sat an examination round.
9.2
Finality of Results: All results, rankings, and award decisions made by the Company are final, subject only to the limited right of appeal set out in Clause 9.3.
9.3
Limited Right of Appeal: A School may raise an appeal within fifteen (15) days of the results dispatch date, but only on grounds of a demonstrable clerical or technical error (e.g., miskeyed SAC ID, printing error). Appeals based on academic disagreement with the answer key or evaluation methodology shall not be entertained. All appeals must be submitted in writing to support@iThinkersOlympiad.com.
9.4
Tie-Breaker Policy: In the event of a tie for School Topper medals, precedence shall be given to the student achieving the highest score on Hard-level questions. If a tie persists, all tied participants shall receive the same medal. The Company reserves the right to adjust or omit subsequent medals where multiple gold medals are awarded due to ties. This policy is final and non-negotiable.
9.5
School Topper Awards require a minimum participation threshold of 100 papers per school. Class Topper Awards require a minimum of 25 papers from the same class.
10

Qualifiers Round

10.1
Students from Classes 5 to 10 who achieve a score within the global top 10% or above 75% in their specific category shall be eligible to participate in the Qualifiers 2nd Round.
10.2
The Qualifiers 2nd Round may be conducted either (a) at iThinkers' designated physical examination centres, or (b) through a proctored online platform. The mode of conduct for each Student shall be communicated by the Company at the time of eligibility notification.
10.3
For online proctored sessions, Students consent to the collection of audio-visual data during the session solely for the purpose of ensuring examination integrity. Such data shall not be used for any other purpose and shall be deleted within ninety (90) days of the examination.
10.4
Participation in the Qualifiers Round is at the Company's invitation. The Company reserves the right to modify eligibility criteria, format, and dates with reasonable prior notice.
11

School Obligations & Fee Remittance

11.1
By submitting a Registration Form, the School undertakes to: (a) collect Olympiad Fees from Students/Parents diligently and without undue delay; (b) remit the net payable amount to the Company by the applicable deadline; (c) conduct the examination fairly and in accordance with these Terms and the Exam Administration Instructions; and (d) distribute all results, medals, certificates, and awards to Students promptly upon receipt.
Failure to Remit Fees: If a School fails to remit collected fees by the applicable deadline, the Company shall be entitled to: (a) withhold dispatch of all question papers, results, medals, and certificates; (b) charge simple interest at 18% per annum on the outstanding amount from the due date; (c) cancel the School's registration for current or future Olympiad cycles; and (d) pursue legal recovery through appropriate proceedings.
11.3
The Company is not responsible or liable for any amounts collected by the School from Students or Parents that are not remitted to the Company. The relationship between the School and the Student/Parent in respect of fee collection is solely the School's affair.
11.4
Schools must not make any representation to Students, Parents, or any third party that is inconsistent with these Terms or that commits the Company to any obligation not expressly set out herein.
12

Data Protection & Privacy (DPDP Act 2023)

12A — Data We Collect

12.1
The Company collects only the following limited personal data from Students: (a) full name; (b) class and school name; and (c) SAC ID. The Company does not collect additional personal data — such as date of birth, residential address, religion, or biometric information — from Students except as strictly necessary for the Qualifiers Round proctoring (Clause 10.3).
12.2
From Schools and their authorised personnel (Principal/Coordinator), the Company collects: name, designation, contact number, email address, school address, GST number, board affiliation, and total student count.
12.3
Payment-related data (payer name, payment reference, transaction ID) is shared with the Company's payment processor(s) — including IDFC Bank — solely for the purpose of processing and reconciling payment. Payment data is not used for any marketing, profiling, or other secondary purpose.

12B — Data Processing & Purpose

12.4
The Company processes personal data solely for: (a) issuing and managing SAC IDs; (b) generating results, certificates, and academic reports; (c) facilitating practice portal access; (d) processing fee payments; (e) communicating examination updates to Schools; and (f) complying with legal obligations.
Children's Data — DPDP Act Compliance: All Students are minors within the meaning of the Digital Personal Data Protection Act, 2023. The Company processes Student data strictly in accordance with the DPDP Act. By registering Students, the School represents and warrants that it has obtained verifiable parental/guardian consent for the processing of each Student's personal data as described in these Terms.
12.6
The Company does not share, sell, license, or disclose Student personal data to any third party other than: (a) payment processors, as described in Clause 12.3; (b) courier/logistics partners for dispatch of physical materials (name and school address only); and (c) law enforcement or regulatory authorities as required by law.

12C — Data Retention

12.7
Student academic data is retained for a period of five (5) years from the date of the examination, to enable Students to access historical records. Schools may request deletion of a Student's data after this period by writing to the Grievance Officer (Clause 23).

12D — Security

12.8
The Company implements reasonable technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, or disclosure. However, no system is entirely secure, and the Company does not warrant absolute security.

12E — Data Principal Rights

12.9
In accordance with the DPDP Act, Students (through their Parents/Guardians) and Schools have the right to: (a) access personal data held by the Company; (b) correct inaccurate data; (c) request erasure of data (subject to legal retention obligations); and (d) nominate a representative for exercise of these rights. Such requests must be submitted to the Grievance Officer at the contact details in Clause 23.
📋 Note: A separate, detailed Privacy Policy is under development and will be published on the Platforms. Until such time, this Clause 12 governs all data processing activities.
13

Photographs & Marketing

13.1
The Company shall not use any Student's name or individual academic score for any marketing, promotional, or advertising purpose without the prior written consent of the Parent/Guardian.
13.2
Where a School voluntarily shares group photographs, event photographs, award ceremony images, or other visual media with the Company, the School hereby grants the Company a non-exclusive, royalty-free, perpetual licence to use such photographs for marketing, promotional, and public relations purposes, including on the Platforms and social media. The School represents that it has obtained all necessary consents from Parents/Guardians of Students featured in such photographs.
13.3
The Company may reference a School's participation and general performance (e.g., "School X participated with 500 students") in promotional material without separate consent. Individual student ranking data shall not be disclosed publicly without consent.
14

Advertising & Sponsored Content

14.1
The Platforms may display third-party sponsored content, banner advertisements, or promotional material. Such content is clearly distinguishable from editorial content and does not constitute an endorsement by the Company.
14.2
The Company is not responsible for the accuracy, legality, or quality of any third-party advertisement. Users interact with advertised products or services entirely at their own risk.
14.3
All advertising displayed on the Platforms shall comply with applicable laws, including the Advertising Standards Council of India (ASCI) guidelines, and shall be appropriate for a student-facing educational platform. The Company reserves the right to reject or remove any advertisement that it deems inappropriate.
15

Forums & User Content

15.1
The practice portal may provide forums and chat features for peer interaction. Users who post or upload any message, comment, or content in these features grant the Company a non-exclusive, royalty-free, worldwide licence to host, display, and moderate such content for the purpose of operating the Platform.
15.2
Users must not post content that: (a) infringes any third party's intellectual property rights; (b) contains personal data of any individual without consent; (c) is defamatory, obscene, discriminatory, or harmful to minors; (d) reproduces examination questions or answers; or (e) constitutes spam or unsolicited commercial communication.
15.3
The Company reserves the right to remove any posted content, and to suspend or terminate access of any User who violates this Clause, without prior notice.
16

Limitation of Liability

THE PLATFORMS AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
16.2
The Company shall not be liable for: (a) any indirect, incidental, special, consequential, or punitive loss or damage; (b) loss of data, profits, goodwill, or opportunity; (c) damages arising from the School's failure to conduct the examination properly; (d) errors caused by incorrect SAC IDs or Registration Form details; (e) loss or damage arising from Force Majeure Events; or (f) any technical failure beyond the Company's reasonable control.
Liability Cap: The Company's total aggregate liability to any User — whether in contract, tort, statute, or otherwise — arising out of or related to the Platforms, the examination, or these Terms, shall not exceed the lesser of: (a) the total Olympiad Fee actually paid by or on behalf of that User to the Company for the relevant examination cycle; or (b) ₹5,000 (Indian Rupees Five Thousand Only).
16.4
Nothing in these Terms shall limit or exclude the Company's liability for: (a) death or personal injury caused by the Company's gross negligence or wilful misconduct; or (b) fraud or fraudulent misrepresentation.
17

Indemnification

17.1
Each User (including, in the case of a School, its principals, coordinators, teachers, and employees) agrees to defend, indemnify, and hold harmless the Company, its directors, officers, employees, agents, and successors from and against any and all claims, liabilities, losses, damages, costs, and legal expenses (including reasonable advocate fees) arising out of or relating to: (a) any breach of these Terms by the User; (b) any inaccuracy in information provided by the User; (c) any malpractice, misconduct, or breach of examination integrity within the User's premises or under the User's supervision; (d) the User's violation of any applicable law or third-party right; or (e) the User's use or misuse of the Platforms or Content.
18

Force Majeure

18.1
The Company shall not be liable for any failure or delay in performance of its obligations under these Terms arising from or attributable to a Force Majeure Event.
18.2
In the event of a Force Majeure Event affecting the conduct of an examination round, the Company shall, at its discretion: (a) postpone the examination to a later date; (b) modify the examination format; or (c) cancel the examination entirely, with no obligation to refund fees paid. The Company shall notify Schools as soon as reasonably practicable.
19

Third-Party Links & Services

19.1
The Platforms may contain links to third-party websites or services. The Company does not control and is not responsible for the content, privacy practices, or accuracy of any third-party site. Links are provided for convenience only and do not imply endorsement.
19.2
The Company's payment processing is facilitated through third-party payment gateways. The Company is not responsible for any errors, interruptions, or failures of such payment services.
20

Governing Law

20.1
These Terms shall be governed by and construed exclusively in accordance with the laws of India, without regard to its conflict of law principles.
20.2
Jurisdiction: Subject to Clause 21, the courts of competent jurisdiction in India shall have jurisdiction over any dispute, claim, or proceeding arising out of or relating to these Terms or the Platforms.
21

Dispute Resolution

21.1
Informal Resolution: In the event of any dispute, the aggrieved party shall first notify the Company in writing at support@ithinkersolympiad.com, setting out the nature and particulars of the dispute. The parties shall attempt to resolve the dispute through good-faith negotiation within thirty (30) days of such notice.
21.2
Mediation: If the dispute is not resolved within thirty (30) days of the notification under Clause 21.1, either party may refer the matter to mediation conducted in accordance with the Mediation Act, 2023, by a mutually agreed mediator in India. The costs of mediation shall be shared equally between the parties, unless the mediator directs otherwise.
21.3
Court Proceedings: If mediation fails or is not initiated within sixty (60) days of the notification under Clause 21.1, either party may institute proceedings before the competent courts in India as per Clause 20.2.
21.4
Pending resolution of any dispute, each party shall continue to perform its undisputed obligations under these Terms.
22

Amendments to These Terms

22.1
The Company reserves the right to modify, update, or replace these Terms at any time by publishing the revised Terms on the Platforms with a revised effective date. It is the User's responsibility to review the Terms periodically.
22.2
Continued use of the Platforms after publication of revised Terms constitutes acceptance of the revised Terms. If a User does not agree with any amendment, the User must cease all use of the Platforms.
22.3
Material changes affecting registered Schools' obligations during an ongoing examination cycle will be communicated to Schools by email with at least fifteen (15) days' prior notice where practicable.
23

Grievance Officer — IT Act 2000 Compliance

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Company has appointed a Grievance Officer. Users may direct any complaints, concerns, or data-related requests to:

🏛️ Grievance Officer — Fivesep Pvt. Ltd. / iThinkers Olympiad

AddressFivesep Pvt. Ltd., 12A01, Tower 3, Paras Seasons, Sector 168, Noida – 201301, Uttar Pradesh, India
ResponseAcknowledged within 48 hours · Resolved within 30 days
24

Miscellaneous

24.1
Severability: If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.
24.2
Waiver: No failure or delay by the Company in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy.
24.3
Assignment: Users may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Company. The Company may assign its rights and obligations under these Terms to any affiliate or successor without restriction.
24.4
Entire Agreement: These Terms, together with the Registration Form, Reward System Instructions, Exam Administration Instructions, and any other document expressly incorporated by reference, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements, representations, and understandings.
24.5
Notices: All notices under these Terms shall be in writing and sent by email to the addresses specified in the Registration Form (for Schools) and to support@iThinkersOlympiad.com (for the Company). Notices shall be deemed received upon delivery confirmation.
24.6
Language: These Terms are written in the English language. In the event of any conflict between an English version and any translation, the English version shall prevail.
24.7
Headings: Section headings are for convenience only and shall not affect the interpretation of these Terms.

By using the Platforms, you confirm that you have read, understood, and agree to be bound by these Terms.

Fivesep Pvt. Ltd.  |  iThinkers Olympiad